People management. Leading the team, hire, develop and keep service technicians, follow up on performance and transparency. Organizing necessary trainings and motivation plans.
Lead Service, Planning and transportation efficiently. Maintain an 'excellent service' mentality within the team.
Prepare, Plan and Monitoring of all Rental Projects: People, including subcontractors, Travels, Spare Parts, Consumables, Accessories in cooperation with whole Rental team.
Fleet management. Plan and follow up on maintenance and repairs, inspections at customer sites, at depots. Fill Service & Fleet documentation accordingly.
Provide technical support (including phone consultations) to technicians (internal-external and foreign), sales team and customers. Resolves customer complaints, problems and issues. Visit customers where and when necessary.
Enter and track orders of equipment fleet, spare parts and tools. Ensure tools, proper documentation, clothes at Depots and at Sites.
Follow up on ISO documents regarding service. Follow SHEQ regulations and correct assignments regarding Depots, Service and Fleet.
Manage inventory with regard to due and proper use of tools & equipment from the workshop and service vans.
Manage inventory of the rental fleet and warehouse.
Close daily contact with Rental Europe Service team, participating in service events.
Competitive salary + annual bonus
Medical insurance (including dentist)
Laptop + Mobile phone
Corporate pension plan
Experience and knowledge requirements
To be the successful candidate you should have a solid experience and deep understanding of service and fleet management. We are looking for a result-oriented person with a proven track record in leading an industrial company who can deliver innovation and implement new standards into our organization.
You do to have hands-on professional style, which involves actually doing a particular thing, rather than just talking about it.
Educational and skills requirements
University degree – higher technical education.
Solid technical knowledge of the products and their applications.
Time management skills.
Project management skills.
Russian as native, English upper-intermediate.
Structured, persistent, analytical, driven by long-term goals, balanced, attentive to people, details and new ideas, good communication skills with the ability to lead and motivate a team of technicians.
Полная занятость, полный рабочий день, у работодателя