Senior Manager, Web Operations
по договоренности
- Требуемый опыт работы
- От 3 до 6 лет
- Занятость
- Полная
- График
- Полный день
- Образование
- Высшее
-Kelly - международная компания, предоставляющая решения по управлению персоналом с 1946 года в мире и с 1993 года в России. Девиз Kelly - люди, а не кандидаты. Компанию делают талантливые люди. Мы эксперты по талантам. Наш бизнес построен на понимании того, какой набор навыков и какой тип кандидата лучше всего подходит организации. И мы знаем, какие компании предлагают подходящую среду для развития уникальных навыков наших кандидатов. Мы верим в людей. В их уникальные таланты. В их скрытые возможности. В способность критиковать и сомневаться. И мы делаем все возможное, чтобы помочь им найти работу своей мечты. Благодаря нам уже более полумиллиона людей во всем мире нашли такую работу. Постройте свою самую успешную карьеру с Kelly!
Working conditions
WE OFFER
- Employment in a growing dynamic company - a global leader in Cloud Data Management
- Modern energetic multicultural environment
- Interesting people, an excellent team of professionals
- Extensive opportunities for professional growth and career development
- E-library Mann Ivanov Ferber where you can read and listen to books for hard and soft skills development, personal and professional growth
- 2 e-learning platforms where you can find courses and training sessions for hard and soft skills development
- Reimbursement of language courses
- 16 clubs by interest: intellectual, sport, social
- Corporate events and team buildings
- Comfortable modern office with relax zones, kicker, ping pong, PSP
- Cousy kitchens with fruit, snack, sweets and a wide choice of tea and coffee
- Reimbursement of lunch from the first day of work
- Reimbursement of costs on fitness from the first day of work
- An extended medical insurance policy from the first day of work
- Corporate gifts
- Corporate rewards
- Corporate gifts for special events: a wedding, the birth of a child and so on
- Work with friends - referral program
- Prime zone program providing discounts by more than 3000+ partner companies
- Bicycle parking, reimbursement of costs on car parking
- Employment according to the Labor Code of the Russian Federation, white salary
- Annual leave 28 days
- Relocation package for candidates from other cities
- Workplace location- Saint Petersburg
Responsibilities
RESPONSIBILITIES
- Serve as a liaison between Demand Generation teams, Creative, Channel and CIS
- Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Lead ongoing reviews of business processes, project tools and developing optimization strategies
- Implement, update and maintain procedures and documentation
- Capturing and reporting of team activity metrics tied to SLAs, satisfaction and request volumes
- Perform requirements analysis for complex projects, crossing multiple teams/disciplines
- Lead business requirements gathering and vendor assessments and recommendations
- Analyze allocation of resources and maintaining cost efficiency
- Manage projects, develop project plans, ensure deliverables are adhering to SLAs, meeting quality requirements, are brand compliant and overall hit the documented goals/objectives
- Collaborate with cross-functional teams to prioritize initiatives based on business needs and requirements
- Manage reporting and insights program across our digital properties for our key stakeholders and leadership
- Ensure qualitative and quantitative data is being used to inform decision making
- Champion combining survey-based data with behavioral and large-scale transactional analytics to deepen our understanding of customers
- Ensuring tools and services meet business needs and requirements
- User testing program management
- Optimization and personalization program management
Requirements
REQUIREMENTS
- Demonstrable experience of web related experience in the B2B market
- Have a balance of strategic thinking, project management, execution, and analytical skills to collaborate with cross-functional teams across different geographies
- Solid understanding of website goals and objectives from a digital marketing perspective
- Good knowledge of the capabilities and potential of modern web technologies
- Strong knowledge of Google Analytics, Google Data Studio
- Strong multitasking and time management skills
- Good research, analytical and problem-solving skills
- Proven success in synthesizing data in a way that is easily understood and is visually compelling, moving insight into action, at all levels of an organization
- Confident user of Microsoft Excel and PowerPoint
- Proven track record of functional excellence around operations
- Flexible and adaptable to changing priorities
- Enjoy a challenge when it comes to complex issues/analysis and be resourceful in the way you find a solution
- Excellent written and oral communication skills in both English and Russian