Senior Manager, Web Operations

по договоренности

Требуемый опыт работы
От 3 до 6 лет
Занятость
Полная
Образование
Высшее

-Kelly - международная компания, предоставляющая решения по управлению персоналом с 1946 года в мире и с 1993 года в России. Девиз Kelly - люди, а не кандидаты. Компанию делают талантливые люди. Мы эксперты по талантам. Наш бизнес построен на понимании того, какой набор навыков и какой тип кандидата лучше всего подходит организации. И мы знаем, какие компании предлагают подходящую среду для развития уникальных навыков наших кандидатов. Мы верим в людей. В их уникальные таланты. В их скрытые возможности. В способность критиковать и сомневаться. И мы делаем все возможное, чтобы помочь им найти работу своей мечты. Благодаря нам уже более полумиллиона людей во всем мире нашли такую работу. Постройте свою самую успешную карьеру с Kelly!

Kelly

Санкт-Петербург м. Площадь Ленина
www.kellyservices.ru/
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Working conditions

WE OFFER

  • Employment in a growing dynamic company - a global leader in Cloud Data Management
  • Modern energetic multicultural environment
  • Interesting people, an excellent team of professionals
  • Extensive opportunities for professional growth and career development
  • E-library Mann Ivanov Ferber where you can read and listen to books for hard and soft skills development, personal and professional growth
  • 2 e-learning platforms where you can find courses and training sessions for hard and soft skills development
  • Reimbursement of language courses
  • 16 clubs by interest: intellectual, sport, social
  • Corporate events and team buildings
  • Comfortable modern office with relax zones, kicker, ping pong, PSP
  • Cousy kitchens with fruit, snack, sweets and a wide choice of tea and coffee
  • Reimbursement of lunch from the first day of work
  • Reimbursement of costs on fitness from the first day of work
  • An extended medical insurance policy from the first day of work
  • Corporate gifts
  • Corporate rewards
  • Corporate gifts for special events: a wedding, the birth of a child and so on
  • Work with friends - referral program
  • Prime zone program providing discounts by more than 3000+ partner companies
  • Bicycle parking, reimbursement of costs on car parking
  • Employment according to the Labor Code of the Russian Federation, white salary
  • Annual leave 28 days
  • Relocation package for candidates from other cities
  • Workplace location- Saint Petersburg

Responsibilities

RESPONSIBILITIES

  • Serve as a liaison between Demand Generation teams, Creative, Channel and CIS
  • Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
  • Lead ongoing reviews of business processes, project tools and developing optimization strategies
  • Implement, update and maintain procedures and documentation
  • Capturing and reporting of team activity metrics tied to SLAs, satisfaction and request volumes
  • Perform requirements analysis for complex projects, crossing multiple teams/disciplines
  • Lead business requirements gathering and vendor assessments and recommendations
  • Analyze allocation of resources and maintaining cost efficiency
  • Manage projects, develop project plans, ensure deliverables are adhering to SLAs, meeting quality requirements, are brand compliant and overall hit the documented goals/objectives
  • Collaborate with cross-functional teams to prioritize initiatives based on business needs and requirements
  • Manage reporting and insights program across our digital properties for our key stakeholders and leadership
  • Ensure qualitative and quantitative data is being used to inform decision making
  • Champion combining survey-based data with behavioral and large-scale transactional analytics to deepen our understanding of customers
  • Ensuring tools and services meet business needs and requirements
  • User testing program management
  • Optimization and personalization program management

Requirements

REQUIREMENTS

  • Demonstrable experience of web related experience in the B2B market
  • Have a balance of strategic thinking, project management, execution, and analytical skills to collaborate with cross-functional teams across different geographies
  • Solid understanding of website goals and objectives from a digital marketing perspective
  • Good knowledge of the capabilities and potential of modern web technologies
  • Strong knowledge of Google Analytics, Google Data Studio
  • Strong multitasking and time management skills
  • Good research, analytical and problem-solving skills
  • Proven success in synthesizing data in a way that is easily understood and is visually compelling, moving insight into action, at all levels of an organization
  • Confident user of Microsoft Excel and PowerPoint
  • Proven track record of functional excellence around operations
  • Flexible and adaptable to changing priorities
  • Enjoy a challenge when it comes to complex issues/analysis and be resourceful in the way you find a solution
  • Excellent written and oral communication skills in both English and Russian

Место работы

Санкт-Петербург м. Площадь Ленина

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